Frequently Asked Questions
Are items in stock and ready to ship?
Our books, Spending Shuffle™ card game, and Financial Literacy Kit
are currently in stock. Most Owning the Dash physical products typically
ship within 3–5 business days. Tracking information is
emailed once your order has shipped.
Do you offer free shipping?
Yes. We offer free U.S. shipping on eligible orders of $50 or more
placed directly through OwningTheDash.com. Certain products, including
the Financial Literacy Kit and qualifying book bundles, may also qualify
for free U.S. shipping on their own.
Print-on-demand merchandise, including hats, shirts, mugs, and blankets,
is excluded from the free-shipping offer and does not count toward the
$50 free-shipping threshold. These products are subject to separate
shipping charges displayed at checkout.
Free-shipping offers on OwningTheDash.com do not apply to purchases made
through Amazon or other third-party retailers.
Can I modify or cancel my order?
If your order has not shipped or entered fulfillment, please email
customer@owningthedash.com
as soon as possible. We process orders quickly, so we cannot guarantee
that changes or cancellations can be made once fulfillment has begun.
What is your return policy?
Unopened, unused physical items purchased directly through OwningTheDash.com
may be returned within 30 days of delivery, subject to our
Return & Refund Policy.
How do I purchase a Financial Literacy Kit for donation?
In the message field below, type “Donate a Financial Literacy Kit.”
Share the name of the school or library, and we’ll follow up with next steps.
This program is currently available for U.S.-based schools and libraries.
What’s included in a donated kit?
Each kit includes all six Owning the Dash children’s books, the
Spending Shuffle™ card game, and access to digital educational resources,
including lesson plans, activities, and other supporting materials —
all packaged in a premium keepsake box.
Can you help organize a financial literacy event?
Start your message with “Financial Literacy Event.”
Tell us about your school, organization, client group, or community event,
and we’ll help you explore options for creating a customized experience.
Are donations tax-deductible?
Owning the Dash, LLC is not a nonprofit organization. In certain situations,
we may work with nonprofit organizations to support charitable financial
literacy initiatives. Tax treatment depends on the specific arrangement
and individual circumstances. Please consult your tax professional regarding
the deductibility of any contribution.